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Owned and operated by Global Health and Healing Solutions, LLC, we welcome every question about saunas, cold plunges, and red light therapy.
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Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If a sauna, cold plunge, or red light therapy mat is not the right fit, please review our Return Policy page for detailed instructions on starting your return.
Can I exchange my product for a different model?
Exchanges are handled through our returns process. Refer to our Return Policy for full details.
What is the difference between a traditional sauna and an infrared sauna?
Traditional saunas heat the air around you using a stove or heater, while infrared saunas use infrared panels designed to warm your body more directly. Each offers a distinct experience, so choosing between them comes down to your personal preference and space.
Do your red light therapy mats require any special setup?
Our red light therapy mats are designed for simple, at-home use. They arrive ready to plug in, and each mat includes instructions so you can begin your session with minimal effort.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Your questions are answered within 24 hours so you can make confident decisions about your wellness space.
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Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
30-Day Returns
